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Arnold Naber

  • Total activity 84
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Activity overview

Latest activity by Arnold Naber
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    Arnold Naber commented,

    Hi Stefan, if even connecting to a open WiFi doesn't work I think it is either a hardware or software issue on the device. I would recommend to put the device in DFU mode and reinstall iOS. If that...

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    Arnold Naber commented,

    Hi Zoe, can you please create a ticket within ZMS ? Then we have all the information we need to give the needed support.   Best regards,Arnold Naber

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    Arnold Naber commented,

    Official comment

    Hi, Can you please create a ticket within ZMS for this issue, that will give us all the information we need so that we can provide the support you need. Best regards, Arnold Naber

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    Arnold Naber commented,

    Official comment

    Hi, Can you please create a ticket within ZMS for this issue, that will give us all the information we need so that we can provide the support you need. Best regards, Arnold Naber

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    Arnold Naber commented,

    Official comment

    Hi Sharon,   This isnt possible within the current MDM options Apple has set available for us.  You might be able to use screentime but you would have to check the usage of each individual device o...

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    Arnold Naber commented,

    Official comment

    Hi Kyle, You can update macOS devices on the  Devices - Updates tab. It takes while before Apple add the Major releases to the MDM update pool. The macOS PKGS aren't supported at the moment.   Best...

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    Arnold Naber commented,

    Hi Michael, We expect this feature to be released in the next month.    

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    Arnold Naber commented,

    Hi Diederik, Sorry I missed that one. Please let the admin create ticket within the ZMS system so we can help them out.   Best regards, Arnold Naber

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    Arnold Naber commented,

    Official comment

    Hi Diederik, Restoring a iCloud backup on a supervised device is possible.  It is possible that the school has restricted certain parts of the setup assistant of the iPad.  Please contact the schoo...

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    Arnold Naber commented,

    Hi Mark, Unfortunately this is a known Apple issue, since iOS 12.1 updates sometimes get stuck on 0%. Retrying to push the update often will make get the devices to install them eventually. Apple h...